I am not going to touch that first comment (yikes) but I have to say that out of all the episodes thus far this one took me the longest to get through because of that awful giggling. I understand that some people do have defense mechanisms like that, as she said, but it felt so gross to hear her talk about such horrible things and then act like she was shrugging it off with a laugh. It made my skin crawl, and it was difficult for me to empathize with her. Of course it is admirable that she is able to keep a positive outlook on life after going through that trauma, and, no, I don't think it would have been better had she been morose or crying the whole time, but the situation has a gravity that was missing. I just kept thinking about her poor stepdaughter and how it would make her feel that her stepmother cracks up (out of nervousness or not) at the thought of her father molesting her. It rubbed me the wrong way and made her come off as disingenuous. I'm not judging the woman herself or how she deals with it; I'm just saying it was difficult for me to listen to her story when presented in that way. Not because of the uncomfortable subject, but the tone.
That being said, even though I don't feel the same way as he does about this caller, I applaud Chris for his ever present enthusiasm and the way he jumps into every conversation with both feet and is not afraid to ask hard questions, or to admit when he has no idea wtf to say about some of it. I look forward to the next ep.