I'm really late listening to this ep but speaking as a 20 year old who saw this film at the cinema when I was 10, I loved it at the time but I don't feel about this the way that people feel about films like Spice World. This was just a kids film that I enjoyed when I watched it as a kid but wouldn't expect to hold up at all.
I also watched the animated series and I can't remember much about it other than I think they worked for a magazine or something, but it had nothing to do with this film so unfortunately we may never know what happened to Chloe's dad.